SERVICE CENTER

Why Mercedes-Benz Service??

We have a team of qualified service technicians standing by to help you with any of your service related needs. From tire rotations, brake pads or transmission problems, we’ve got certified Mercedes-Benz trained technicians who are able to help.

Please use the buttons below to schedule service at our dealership or contact our Service Department. You can also call us at (217) 352-4161.

Benefits of Servicing Your Vehicle with Sullivan-Parkhill Imports

  • Free WIFI
  • Customer Lounge
  • Free Car Wash
  • Shuttle

SCHEDULE SERVICE CONTACT SERVICE SEE DEALER FOR DETAILS ON PICKUP & DELIVERY

Service Hours

Monday-Friday: 7:30AM-6PM

Saturday: 8AM-4PM

Required Service A for Vehicles MY09 and Newer

A 10,000-mile check-in we call Service A. This is when our expertly trained technicians not only perform a comprehensive, step-by-step vehicle inspection, but replace certain key parts with Genuine Mercedes-Benz Parts.

“A” Service includes:

  • Service at 10,000 miles or 1 year
  • Synthetic motor oil replacement
  • Oil filter replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

SCHEDULE SERVICE

Required Service B for Vehicles MY09 and Newer

Service B is when our highly skilled technicians do what they do best. With comprehensive training under their belts, as well as the use of the latest diagnostic tools and tests, they can help make certain that your Mercedes-Benz vehicle is running at optimal performance.

 

“B” Service includes:

  • Synthetic motor oil replacement
  • Oil filter replacement
  • Cabin dust/combination filter replacement
  • Brake fluid exchange
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

SCHEDULE SERVICE

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

Mercedes me App

The Mercedes me app is a one stop shop for everything you need to know about your Mercedes-Benz. From knowing exactly when your Mercedes-Benz is due for a maintenance appointment to finding out the answer to any question you may have about your vehicle, straight from your smart device. We like the Mercedes me app because of its convivence and efficiency.

 

Using the Mercedes me app allows you to:

 

  • Browse various manuals, how-to-videos or even connect with a Product Concierge to learn all about the various workings of your Mercedes-Benz
  • Schedule service appointments at Sullivan-Parkhill Imports so that our factory-trained technicians can keep your vehicle in its best shape
  • Reach the nearest Mercedes-Benz Collision Center if you happen to get into an accident
  • Connect to your Mercedes-Benz via Google Home and Amazon Alexa
  • Remotely lock, unlock or start your Mercedes-Benz as well as track your vehicle
  • Have a direct connection to Mercedes-Benz Financial Services and stay current with your automotive finances

 

Thanks to the Mercedes me app, luxury and efficiency are available right at your fingertips. Please reach out to our team at Sullivan-Parkhill Imports for more information or for help downloading the app!

Mercedes-Benz Star Service

A SMART DECISION NOW. NO SURPRISES LATER.

 

It´s the simple and convenient way to prepay for required services, so you’ll know that critical maintenance needs are taken care of right from the start.

 

Mercedes-Benz Star Service Pre-Paid Maintenance allows you to ˜lock in˜ the costs of these required services before your first service visit or 10,000 miles, whichever comes first. — So you can avoid unwanted surprises.

 

Save up to 30% versus “purchasing maintenance as you go”*

 

Plus, purchasing a Mercedes-Benz Star Service Pre-Paid Maintenance plan does not confine you to only one dealership for your service needs. The plan follows you, so if you require service when you´re on the road — or if you relocate — your plan will be honored at any authorized participating Mercedes-Benz dealer.

OVERVIEW

It´s extremely important for the long-term health of your Mercedes-Benz, and the safety of you and your passengers, that you have your Mercedes-Benz serviced according to its regular maintenance intervals. Check your maintenance manual or consult your authorized Mercedes-Benz Dealer for specific maintenance requirements and recommendations.
For all Mercedes-Benz vehicles we recommend using an authorized Mercedes-Benz Dealer for your service needs. At a Mercedes-Benz Dealership you will get the most up-to-date expertise on the components that keep you safe on the road, like the braking and electrical systems, all fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model, right down to the condition of your tires — which are your connections to the road.

*For details, exclusions, and limitations on Mercedes-Benz Premier Prepaid Maintenance, contact your dealer, visit www.mbusa.com/maintenance or call 1-800-FOR-MERCEDES.

Sullivan-Parkhill Imports

401 West Marketview Drive, Champaign, IL, United States

Sullivan-Parkhill Imports 40.1368887, -88.2491896.